What should trigger the decision to hire (or designate) an employee dedicated to customer service? If you're running an ecommerce business, your company can benefit from the
Employee benefits can add 35% and more to payroll costs. Cutting benefits might be one way to trim expenses. But, there is more than one path to cost savings.
Setting up an online billing and payment system isn't just good for the environment. The convenience can speed up cash flow, an advantage for any business.
Bad customers are costing you more than you realize. Here are some types of bad customers and techniques to get rid of them (without alienating your good customers).
Today we found some stellar articles on increasing your income this year, why you shouldn't engineer your own layoff, and organizing your way to savings in 2013.
It's crucial for small business owners to have an idea of the cultural factors affecting a negotiation going in, whether or not you're doing business internationally.
If you're not paying attention to your site analytics, your business is leaving money on the table. Here are the most important metrics that you'll want to track.
Wise Bread articles that are hot today.
How to Staff Customer Service for an Ecommerce Business
What should trigger the decision to hire (or designate) an employee dedicated to customer service? If you're running an ecommerce business, your company can benefit from the
High-Value Employee Benefits at a Reasonable Cost
Employee benefits can add 35% and more to payroll costs. Cutting benefits might be one way to trim expenses. But, there is more than one path to cost savings.
Methods of Measuring Ecommerce Financial Performance
Stay on top of big-picture numbers and periodically dig into the nuances of what drives sales and profits.
Improving Sales Forecast Accuracy with a PERTy Formula
Borrow an estimating tool from the US Navy to help bring your sales forecasts in line with your sales reality.
4 Ways To Negotiate Your Debt When Cash Flow Is Slow
When you owe a vendor more than you can pay, you and your vendor both have a problem. Solve it.
How to Set Up Online Billing and Payments
Setting up an online billing and payment system isn't just good for the environment. The convenience can speed up cash flow, an advantage for any business.
Poor Due Diligence Can Cost Money...and More
It's easy to be enchanted by a good lie, but the consequences can be disastrous. Here's how I learned the hard way to always do my research.
16 Simple Ways to Keep Customers
Getting customers is great, but keeping them is even better. Here's how to hang on to the most important part of your business.
Should You Spend Money on Education?
A small business owner always has to be learning, but even if money isn't an issue, time is in short supply for most entrepreneurs.
Ask the Readers: How Will You Celebrate Father's Day?
Tell us about your Father's Day plans and we'll enter you in a drawing to win a $20 Amazon Gift Card!
4 Reports That Will Keep Your Business Thriving
4 important reports you should be reviewing for your business.
Car Sharing for Businesses: Save Money and Go Green
Commercial car sharing can increase workplace productivity, save money, and (of course) help the environment.
Get Rid of Bad Customers
Bad customers are costing you more than you realize. Here are some types of bad customers and techniques to get rid of them (without alienating your good customers).
Improving Your Online Community
Turning visitors into community members can mean big benefits for your company.
Best Money Tips: Increase Your Income This Year
Today we found some stellar articles on increasing your income this year, why you shouldn't engineer your own layoff, and organizing your way to savings in 2013.
Looking for Help? Try a Freelancer
Leverage your assets with freelancers.
Don't Hire Without a Background Check
Spend a little time and money getting to know your new hires before you hire them and save lots of time and money later.
Cultural Considerations in Negotiations
It's crucial for small business owners to have an idea of the cultural factors affecting a negotiation going in, whether or not you're doing business internationally.
5 Site Metrics Every Small Business Should Track
If you're not paying attention to your site analytics, your business is leaving money on the table. Here are the most important metrics that you'll want to track.
Don't Miss Kiplinger and NAPFA's Jump-Start Your Retirement Plan Day!
On September 25th, Kiplinger and NAPFA will be holding Jump-Start Your Retirement Plan Day to help answer all your retirement questions!